EXPERTS IN
Helpdesk Facilities Services
Our select team of highly skilled helpdesk personnel are proficient in problem solving and adaptability, thus well-drilled in all eventualities which may arise.
By centrally managing all services, we have established smooth communication, information management and fast and effective responses to all planned and reactive works, ensuring communication between all members of staff and our clients.
Discuss Your Help Desk Needs With Us Today
Fill out the form below and a member of our expert team will be in touch.
Oltec Group Clients Include:
OUR SERVICES
ELEVATE YOUR SPACES WITH OUR
Expert Refurbishment &
Fit-Out Services
We focus on ensuring our customers can perform at their best by handling the essentials. We take the time to truly understand your business, enabling us to craft tailored solutions that perfectly fit your unique needs. We cover all aspects of building and property refurbishment, including both interior and exterior services. With our complete range of services designed to support your company’s seamless functioning, we become your single point of contact for all your facility needs.
24/7 HELP DESK SERVICES
Protecting Your reputation
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24 hour / 7 day help desk service
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Single & central point of contact
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Auto prompt for works exceeding SLA
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Drop down screens and text – Quick handling
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Enables performance contracts to be used
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Auto email/fx facility to contractors – Work orders
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Unique performance management reporting
Committed to providing a high standard of services to all of our clients
ACCREDITED CONTRACTORS
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Why Oltec Group?
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5 millions Sqft managed
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750 + Qualified staff
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Dedicated Personal Point of Contact
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Comprehensive On-Site Service Management
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Nationwide Coverage
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Working with over 600 Clients
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SIA Approved Contractor
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ISO Accredited
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24/7 Help Desk Service
WE OFFER A
24/7 Help Desk Service
We understand the importance of ensuring your premises run smoothly, and with our responsive and reliable help desk support, you can trust that your facility is in capable hands at all times. We operate a 24-hour helpdesk service with personnel available 365 days per year. Peace of mind when you need it most.
